{"id":728,"date":"2020-06-09T11:49:12","date_gmt":"2020-06-09T16:49:12","guid":{"rendered":"http:\/\/beta1.itbx.co\/?page_id=728"},"modified":"2025-04-28T17:51:04","modified_gmt":"2025-04-28T22:51:04","slug":"sector-salud","status":"publish","type":"page","link":"https:\/\/itbx.co\/en\/omnicanal\/telefonia-ip-en-la-nube\/sector-salud\/","title":{"rendered":"Healthcare"},"content":{"rendered":"
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Healthcare<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n Transforming Your
Patients' Experience
with Omnichannel Technology<\/i> <\/h1>\n

ITBX orchestrates an exceptional service experience, combining the best of both worlds (Human and Digital).\nBased on our omnichannel technology solution, we deliver patient satisfaction and well-being, along with the best ROI in the market for healthcare entities.<\/p>\n\n <\/div>\n <\/div>\n\n <\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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ITBX is a strategic partner in our operations and comprehensive user support.<\/div>\n\t\t\t\n \n\t\t\t\n
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\n \"IMEVI\" <\/div>\n \n\t\t\t\t\t\t\t\t\t\t
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Sandra Borray<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t
Technology and Projects Manager | IMEVI Visual Health<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n We Create Memorable Experiences for Your Patients <\/h2>\n

We understand that a positive experience and a focus on Customer Experience (CX) are crucial in healthcare. That's why we work to create memorable interactions that build patient trust and loyalty<\/p>\n\n <\/div>\n <\/div>\n\n <\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\tCustomization and Tailored Design\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tWe create personalized solutions and custom designs to meet each client's unique needs\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\tOptimize every stage of your patient's journey with strategies focused on delivering an exceptional experience\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\tKPIs, Measurement, and Control\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tMonitor and manage performance with key indicators and advanced measurement tools\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n Comprometidos con brindar un servicio de excelencia y calidad <\/h2>\n

We are committed to providing exceptional service tailored to the unique needs of the healthcare sector, ensuring patient satisfaction and well-being in every interaction<\/p>\n\n <\/div>\n <\/div>\n\n <\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\tSupport and Training\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tWe provide ongoing support to your team and specialized training to maximize the use of our platform\n
> Servicio eficiente, garantizado por expertos disponibles 24\/7\n
> Intuitive training and integrated tools for a more effective team\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\tSecurity and Availability\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tWe ensure advanced protection and continuous access, safeguarding the integrity and availability of your data\n
> ITBX protects your patients' information with top security practices and experts\n
> Rely on our technology to secure data and focus on your patients\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\tFlexibility and Scalability\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tOur technological solutions adapt to your needs and grow with you, enabling limitless scalability\n
> We guarantee 99.99% uptime with leading providers and expert support\n
> Customize your platform and focus on your patients' experience\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n Customize your platform and focus on your patients' experience <\/h2>\n

Increasing productivity in the healthcare sector is essential; that's why we provide comprehensive solutions that optimize processes, allowing professionals to focus on what truly matters: patient care<\/p>\n\n <\/div>\n <\/div>\n\n <\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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AI and Automation<\/h3>\n

We integrate artificial intelligence and automation into your processes to optimize operational efficiency, improving workflow and ensuring faster, more accurate, and effective actions<\/p>\n <\/div>\n <\/div>\n <\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\tSelf-Service and Efficient Automation\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tWe implement intelligent bots to offer seamless self-service, allowing patients to manage their appointments, resolve queries, and expedite key actions autonomously\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\tAdvanced System Integration\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tWe connect your IT tools like HIS, ERP, or CRM to create a more efficient patient experience, leveraging all available data to personalize each interaction and optimize the patient journey\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\tSynchronized Omnichannel Experience\t\t\t\t\t<\/a>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tWe offer a seamlessly orchestrated and personalized experience, ensuring smooth communication and quick access through the patient's preferred channels with relevant and proactive content\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Our platform, with a robust and reliable structure, enables the healthcare sector to maximize productivity through remote work. We leverage cloud benefits to ensure secure and efficient access to critical tools from anywhere<\/strong><\/em>, guaranteeing that healthcare professionals can focus on delivering quality care without interruptions.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\tWe facilitate remote work in the healthcare sector with technology that ensures efficient collaboration from anywhere\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\tSaaS - PaaS - IaaS Platform\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tLeverage our cloud-based technology solutions for flexible, agile, and scalable infrastructure\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Design Service Experiences Across All Digital Channels for Your Patients<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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<\/p>\n <\/div>\n <\/div>\n\n <\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Some of Our Clients: Healthcare Sector Leaders<\/h6>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n Transform Your Users' Experience with Solutions that Optimize Wait Times, Simplify Appointment Management, and Enhance Service Perception <\/h5>\n <\/span>\n

With these features, we have designed service experience structures that can handle large volumes of users with the best metrics in the market<\/p>\n\n <\/div>\n <\/div>\n\n <\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\tWait Times\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Immediately reduce<\/strong> <\/em>patient wait times by managing large volumes of requests through the most effective and automated channel, leading to increased operational productivity<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\tEase of Management\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Eliminate difficulties<\/em><\/strong> in accessing timely appointment management, providing patients with easy and straightforward access through any channel to schedule their consultations quickly and effectively<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\tService Perception\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Positively and immediately impact<\/strong> <\/em>the service perception of patients of all generations, reducing potential complaints stemming from dissatisfaction. Implement processes that ensure an excellent experience for both patients and staff<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\tAppointment Loss Prevention\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Prevent the loss<\/strong><\/em> of available appointments by integrating processes that maximize scheduling and confirmation efficiency, ensuring every available slot is utilized to its fullest<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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We Integrate with Your Hospital Information System (HIS) or Enterprise Resource Planning (ERP)<\/h6>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t Transform Your Patients' Experience with ITBX<\/span>\n\t\t <\/div>\n\t\t \n
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\u00bfQu\u00e9 es un HIS y c\u00f3mo potenciarlo con soluciones digitales como ITBX?<\/a><\/h3>\n \t
\n\tPosted by ITBX Team<\/a><\/span> <\/span>\n<\/div>\n\t \t
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Descubre qu\u00e9 es un sistema HIS y c\u00f3mo integrarlo con soluciones digitales como ITBX para mejorar la eficiencia, la experiencia del paciente y la automatizaci\u00f3n en centros de salud. … Read More<\/a><\/p>\n <\/div>\n\t\t\t\t

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ITBX at #Meditech 2024: Innovation and Technology Serving the Healthcare Sector<\/a><\/h3>\n \t
\n\tPosted by ITBX Team<\/a><\/span> <\/span>\n<\/div>\n\t \t
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ITBX at #Meditech 2024: Innovation and Technology Serving the Healthcare Sector\nWe are pleased to announce that ITBX will be present at Meditech 2024, the most important healthcare event in Latin America. This event will take place from\u2026 Read More<\/a><\/p>\n <\/div>\n\t\t\t\t

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Success Stories: ITBX Transforming Patient Experience in the Healthcare Sector<\/a><\/h3>\n \t
\n\tPosted by ITBX Team<\/a><\/span> <\/span>\n<\/div>\n\t \t
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Success Stories: ITBX Transforming Patient Experience in the Healthcare Sector Ocular Clinic, a provider of visual health services, faced the challenge of delivering comprehensive patient care. With the help of ITBX\u2026 Read More<\/a><\/p>\n <\/div>\n\t\t\t\t

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Sector Salud Transformando la Experiencia de tus Pacientescon Tecnolog\u00eda Omnicanal ITBX orquesta una experiencia de servicio excepcional, con lo mejor de los dos mundos (Humano y Digital). Basado en nuestra soluci\u00f3n tecnol\u00f3gica omnicanal que crea satisfacci\u00f3n y bienestar a los … Read More<\/a> … Read More<\/a><\/p>","protected":false},"author":1,"featured_media":11009,"parent":2244,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"\nTransformando la Experiencia del Paciente con ITBX<\/title>\n<meta name=\"description\" content=\"Descubre c\u00f3mo ITBX lidera la transformaci\u00f3n digital en el sector salud. 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