Plans

Our Plans

Plans designed for all types of companies with flexible and scalable services and pricing

COP 🇨🇴

USD 🇺🇸

  • Get an additional 7% discount for semi-annual payments and 15% for annual payments

    Personal Plan
    1 to 4 Users
    46.000 COP
    • Per Month / Per User
    • Intelligent Contact Dashboard
    • Advanced IP PBX Services
    • Unlimited Support
    Startup Plan
    Minimum 5 Users
    41.000 COP
    • Per Month / Per User
    • Intelligent Contact Dashboard
    • Advanced IP PBX Services
    • Unlimited Support
    • Integration and Customization
    Business Plan
    Minimum 5 Users
    63.000 COP
    • Per Month / Per User
    • Intelligent Contact Dashboard
    • Advanced Call Center Services
    • Unlimited Support
    • Integration and Customization
    • ITBX Chat Center Integration + ITBXbot
    Enterprise Plan
    Minimum 5 Users
    108.000 COP
    • Per Month / Per User
    • Intelligent Contact Dashboard
    • Advanced Call Center Services
    • Unlimited Support
    • Integration and Customization
    • ITBX Chat Center Integration + ITBXbot
    • Customized Solutions

    Compare Our Plans

    Features
    Personal Plan
    Startup Plan
    Business Plan
    Enterprise Plan
    Intelligent Contact Dashboard

    Incoming Corporate IVR Messaging

    Intelligent Service Groups and Queues

    Operating Hours

    Unlimited User Communication

    WEB Reports and Recording

    Mobile Forwarding

    Unified Messaging (Voicemail to Email)

    WEB Integration

    ITBX Customization

    Online Monitoring Panel

    Telephone Survey Module

    Voice and SMS Campaigns

    Automatic Dialer (Predictive, Progressive, Preview)

    Advanced Multi-Campaign Call Center

    CRM Integration

    IVR + TTS + ARS | Custom Solutions

    Ready to get started?

    Transform your daily telephony management into a productivity strategy that continuously supports your business growth and efforts with the most distinctive market tools, previously available only for large investments

    1. Plan

    Select the ITBX plan and the number of users your company requires: Virtual PBX, Advanced Call Center, Mass Contact Modules (Voice and SMS), Integrations, and custom voice value-added developments.

    Our plans are flexible and scalable, allowing you to grow as needed while paying less for a greater number of active users.

    2. Numbering

    Define your incoming telephone numbering (DID): National and/or International, Fixed and/or Mobile. From where your clients and market are located.

    You can have fixed and/or mobile telephone numbering from any location in Colombia and around the world, where your clients are, with no physical location, no wiring, and no contracts, with monthly payments.

    3. Minute Packages

    Recharge your minute package with high-quality VoIP, to any destination, at the best market rates, with no expiry on the recharge, only until fully consumed without losing minutes

    Use the communication minutes your company truly needs at the best prices and to any destination, through our VoIP minute packages with no monthly expiry

    4. Payment

    The payment for your plan also includes all the support and professional consulting necessary to use ITBX technology productively

    2 Agents
    For Small and Medium Businesses*
    $399.000 COP
    • Per Month
    • Bienvenida / Menú
    • Surveys
    • Reports
    • Historial del último mes
    • Unlimited Support
    • Agente add 100.000 COP
    5 Agents
    For Medium Businesses*
    $649.000 COP
    • Per Month
    • Bienvenida / Menú
    • Surveys
    • Reports
    • Historial del último mes
    • Unlimited Support
    • Agente add 100.000 COP
    10 Agents
    For Medium and Large Businesses*
    $999.000 COP
    • Per Month
    • Bienvenida / Menú
    • Surveys
    • Reports
    • Historial del último mes
    • Unlimited Support
    • Agente add 80.000 COP
    20 Agents
    For Large Businesses*
    $1.599.000 COP
    • Per Month
    • Bienvenida / Menú
    • Surveys
    • Reports
    • Historial del último mes
    • Unlimited Support
    • Agente add 80.000 COP

    Ready to get started?

    Transforma tu gestión cotidiana en una estrategia de productividad, que apoye de manera continua tu crecimiento y esfuerzo empresarial, con las herramientas más diferenciales del mercado

    1. Verificación de Negocio

    La verificación del negocio en Meta es un procedimiento oficial y gratuito que permite confirmar que una empresa u organización realmente existe y es legítima. Este proceso es esencial para habilitar funcionalidades empresariales como el uso de la API de WhatsApp Business como el que ofrece ITBX. 

    💡 Para verificar tu negocio debes hacerlo desde Facebook Business Manager (FBM) que es la herramienta que permite administrar las acciones de marketing relacionadas con Facebook – Meta. Si requieres apoyo, tenemos un instructivo para apoyarte.

    2. Plan de ITBX

    👩‍💻 Selecciona el plan de ITBX con la cantidad de agentes que requiere tu empresa. Nuestros planes son flexibles y escalables.

    Elige el plan de consumo de interacciones que se adapta a tu operación.

    3. Bolsa adicional para HSM

    🗨️ Los HSM (Highly Structured Messages) de WhatsApp son una herramienta poderosa para que las empresas mantengan una comunicación efectiva y personalizada con sus clientes.

    Los HSM de WhatsApp son mensajes estructurados o plantillas pre aprobadas por  Facebook – Meta, que pueden incluir texto, imágen, video o PDF, con o sin botones, ofreciendo notificaciones importantes con una experiencia interactiva para actualizaciones de servicio o campañas de marketing permitiendo una interacción fluida y continua.

    Puedes incluir una bolsa de HSM para contactar a tus clientes efectivamente según tus necesidades o presupuesto.

    4. Activación

    📲 Conecta tu línea y comienza a usar tu servicio de Chat Center

    En el pago de tu plan también incluyes todo el soporte y capacitación profesional necesaria para que utilices de manera productiva la tecnología ITBX

    Chatbot
    Estructura Estándar
    $799.000 COP
    • Per Month
    • SETUP desde: $299.000 COP
    • SETUP one-time fee
    • Includes support
    • CX design and implementation
    • MULTIMEDIA Interaction
    • Does not include API integrations
    • Cada API add: $80.000 COP
    Chatbot
    Estructura Avanzada
    $1'199.000 COP
    • Per Month
    • SETUP desde: $899.000 COP
    • SETUP one-time fee
    • Includes support
    • CX design and implementation
    • MULTIMEDIA Interaction
    • Incluye 15 integraciones API
    • Cada API add: $80.000 COP
    Vozbot
    IVR Interactivo
    $1'199.000COP
    • Per Month
    • SETUP: $999.000 COP
    • SETUP one-time fee
    • Includes support
    • CX design and implementation
    • API Integration for TTS/STT/CRM/ERP
    • Natural Language Voices
    • Unlimited traffic up to 10 simultaneous channels
  • Personal Plan
    1 to 4 Users
    19 USD
    • Per Month / Per User
    • Intelligent Contact Dashboard
    • Advanced IP PBX Services
    • Unlimited Support
    Startup Plan
    Minimum 5 Users
    16 USD
    • Per Month / Per User
    • Intelligent Contact Dashboard
    • Advanced IP PBX Services
    • Unlimited Support
    • Integration and Customization
    Business Plan
    Minimum 5 Users
    25 USD
    • Per Month / Per User
    • Intelligent Contact Dashboard
    • Advanced Call Center Services
    • Unlimited Support
    • Integration and Customization
    • ITBX Chat Center Integration + ITBXbot
    Enterprise Plan
    Minimum 5 Users
    44 USD
    • Per Month / Per User
    • Intelligent Contact Dashboard
    • Advanced Call Center Services
    • Unlimited Support
    • Integration and Customization
    • ITBX Chat Center Integration + ITBXbot
    • Customized Solutions

    Compare Our Plans

    Features
    Personal Plan
    Startup Plan
    Business Plan
    Enterprise Plan
    Intelligent Contact Dashboard

    Incoming Corporate IVR Messaging

    Intelligent Service Groups and Queues

    Operating Hours

    Unlimited User Communication

    WEB Reports and Recording

    Mobile Forwarding

    Unified Messaging (Voicemail to Email)

    WEB Integration

    ITBX Customization

    Online Monitoring Panel

    Telephone Survey Module

    Voice and SMS Campaigns

    Automatic Dialer (Predictive, Progressive, Preview)

    Advanced Multi-Campaign Call Center

    CRM Integration

    IVR + TTS + ARS | Custom Solutions

    Ready to get started?

    Transform your daily telephony management into a productivity strategy that continuously supports your business growth and efforts with the most distinctive market tools, previously available only for large investments

    1. Plan

    Select the ITBX plan and the number of users your company requires: Virtual PBX, Advanced Call Center, Mass Contact Modules (Voice and SMS), Integrations, and custom voice value-added developments.

    Our plans are flexible and scalable, allowing you to grow as needed while paying less for a greater number of active users.

    2. Numbering

    Define your incoming telephone numbering (DID): National and/or International, Fixed and/or Mobile. From where your clients and market are located.

    You can have fixed and/or mobile telephone numbering from any location in Colombia and around the world, where your clients are, with no physical location, no wiring, and no contracts, with monthly payments.

    3. Minute Packages

    Recharge your minute package with high-quality VoIP, to any destination, at the best market rates, with no expiry on the recharge, only until fully consumed without losing minutes

    Use the communication minutes your company truly needs at the best prices and to any destination, through our VoIP minute packages with no monthly expiry

    4. Payment

    The payment for your plan also includes all the support and professional consulting necessary to use ITBX technology productively

    2 Agents
    For Small and Medium Businesses*
    $109 USD
    • Per Month
    • Bienvenida / Menú
    • Surveys
    • Reports
    • Historial del último mes
    • Unlimited Support
    • Agente add 30 USD
    5 Agents
    For Medium Businesses*
    $189 USD
    • Per Month
    • Bienvenida / Menú
    • Surveys
    • Reports
    • Historial del último mes
    • Unlimited Support
    • Agente add 30 USD
    10 Agents
    For Medium and Large Businesses*
    $299 USD
    • Per Month
    • Bienvenida / Menú
    • Surveys
    • Reports
    • Historial del último mes
    • Unlimited Support
    • Agente add 25 USD
    20 Agents
    For Large Businesses*
    $499 USD
    • Per Month
    • Bienvenida / Menú
    • Surveys
    • Reports
    • Historial del último mes
    • Unlimited Support
    • Agente add 25 USD

    Ready to get started?

    Transforma tu gestión cotidiana en una estrategia de productividad, que apoye de manera continua tu crecimiento y esfuerzo empresarial, con las herramientas más diferenciales del mercado, exclusivas antes, solo para grandes inversiones.

    1. Plan

    Selecciona el plan de ITBX y la cantidad de usuarios que requiere tu empresa.

    Our plans are flexible and scalable, allowing you to grow as needed while paying less for a greater number of active users.

    2. Numbering

    Define tu numeración telefónica entrante (DID): Nacional y/o Internacional, Fija y/o Móvil. Del lugar donde están tus clientes y tu Mercado.

    You can have fixed and/or mobile telephone numbering from any location in Colombia and around the world, where your clients are, with no physical location, no wiring, and no contracts, with monthly payments.

    3. Verificación de Facebook Business Manager

    Desde tu cuenta empresarial de Facebook debes realizar dos acciones para que podamos activar tu línea oficial de WhatsApp:

    • Configurar el Business Manager de Facebook
    • Verificar tu cuenta como propietario, de esta forma Facebook y a su vez WhatsApp garantizan que tu empresa si exista, evitando el fraude en nombre de tu empresa o en nombre de otras empresas.

    Este procedimiento es obligatorio, pues Facebook debe asegurarse de que en realidad eres un representante legal de tu empresa.  Este paso puede resultar útil en el futuro si utilizas otros productos de Facebook en nombre de tu empresa.

    4. Bolsa de Consumo

    Puedes elegir recarga por bolsa de consumo sin caducidad de tiempo, solo por saldo. O puedes adquirir un plan de interacciones y/o sesiones mensual.

    Tenemos servicios adicionales que puedes adquirir según tus necesidades.

    Nuestro equipo comercial te ayudará a elegir la mejor opción para tu plan.

    5. Pago

    The payment for your plan also includes all the support and professional consulting necessary to use ITBX technology productively

    Chatbot
    Estructura Estándar
    $259 USD
    • Per Month
    • SETUP desde: $99 USD
    • SETUP one-time fee
    • Includes support
    • CX design and implementation
    • MULTIMEDIA Interaction
    • Does not include API integrations
    • Cada API add: $35 USD
    Chatbot
    Estructura Avanzada
    $429 USD
    • Per Month
    • SETUP desde: $359 USD
    • SETUP one-time fee
    • Includes support
    • CX design and implementation
    • MULTIMEDIA Interaction
    • Incluye 15 integraciones API
    • Cada API add: $35 USD
    Vozbot
    IVR Interactivo
    $429 USD
    • Per Month
    • SETUP: $359 USD
    • SETUP one-time fee
    • Includes support
    • CX design and implementation
    • API Integration for TTS/STT/CRM/ERP
    • Natural Language Voices
    • Unlimited traffic up to 10 simultaneous channels
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