Transform Your Business

  • Design unparalleled human and digital experiences with your prospects and clients

    Digital transformation tailored for businesses of all sizes and sectors, offering flexible growth without restrictive contracts

    Get started now

  • Create a wow effect at every touchpoint

    Measure, manage, and enhance your customers' experience across voice, chat, and SMS channels

    Learn more

  • Equip your team with digital communication tools that are useful, easy, and effective

    PBX, Call & Chat Center Cloud, and real omnichannel capabilities, accessible from any location and device

    Get started

  • Sync your customer relationships with a pre-designed customer journey

    Each channel is an opportunity to build trust and deliver genuine service

    More information
Some of Our Clients: Leaders in Service with ITBX
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britishbyn
seguros bolivar
IMEVI
andres
makita
kaeser
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el libertador
seguroparaviaje.com
quick
Logo-Anato-Blancobn
sanatybyn
entornovabyn
logo-caimed
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Bsecure
ganabyn
Epi-contactbyn
planetysolarbyn

Digital Transformation + Productivity = Competitiveness

We offer intelligent solutions to effectively manage your contact channels

Optimize Resources

Pay only for what you use and for the time you need, with unlimited support

Synchronize Channels

Be where your customers are, on the right channel and when they need you most

Enhance Effectiveness

Automate processes by integrating data with each contact to improve response times and overall experience

Control Strategies

Only what you measure can be improved. Transform data into actionable insights for your business

Omnichannel Solutions
100% Cloud & SaaS

Virtual PBX

Call Center

Chat Center

Bots & Automation

Every day, more customers connect through various channels

Our users create better experiences across major channels easily and productively. (Daily average interactions in VoIP, Chat, Social Media, and SMS). With the highest service stability and availability

97.91
Availability
1198
Users
200 K
Daily VoIP Minutes
4 K
Daily WA Messages
2 K
Daily SMS Messages
Our team will help you choose the plan that best fits your business
Schedule a Consultation

Solutions That Transform Your Business

Simplify and enhance every digital human interaction with your customers

Virtual PBX

Virtual numbering, IVRs, departments, schedules, recording and monitoring, 100% software, cloud, VoIP. Control and web reports, APIs

Call Center Cloud

Inbound, outbound, and/or blended campaigns, automatic dialing, recording, agents. 100% software, cloud, VoIP, APIs, and CRM integration

Bots

Virtual assistant for automatic responses. Handles all support flows, data capture, and information delivery. Available 24/7, Human-like language. 100% AI software

Chat Center Cloud

Support from multiple agents, WhatsApp, and social media. 100% software, cloud, AI, control and web reports. API Bot and surveys

Mass SMS and Voice

Text message SMS and voice message campaigns. Schedule control, personalized, TTS, API, control and web reports

API Integrations

ITBX REST API, easy integration with CRM, ERP, SMS campaigns, and automatic dialing. (HubSpot, Zoho, Teams, Zapier, and more)

ITBX Leading in Key Sectors

Discover how ITBX solutions make a difference in digital transformation, especially in key sectors, through cloud-based IP telephony and omnichannel capabilities

Learn More
Over 5,000 users in renowned companies testify daily to the multiple benefits of digital transformation in customer service with ITBX. Here’s what some of them have to say:
“ITBX is part of our growth and strategy; it’s stable and provides excellent support. ITBX is a great ally”
Marcela Moncada
Assistant Manager of Services - SIIGO
“ITBX offers easy management and cost reduction”
Leonardo Garzón
IT Coordinator - KAESER Compressors
“ITBX is part of our network of allies, providing support and peace of mind”
seguros bolivar
Mariela Sandino
National Director - Seguros Bolívar
With the help of
HubBOG
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