ITBX orchestrates an exceptional service experience, combining the best of both worlds (Human and Digital). Based on our omnichannel technology solution, we deliver patient satisfaction and well-being, along with the best ROI in the market for healthcare entities.
We understand that a positive experience and a focus on Customer Experience (CX) are crucial in healthcare. That's why we work to create memorable interactions that build patient trust and loyalty
We create personalized solutions and custom designs to meet each client's unique needs
Optimize every stage of your patient's journey with strategies focused on delivering an exceptional experience
Monitor and manage performance with key indicators and advanced measurement tools
We are committed to providing exceptional service tailored to the unique needs of the healthcare sector, ensuring patient satisfaction and well-being in every interaction
We provide ongoing support to your team and specialized training to maximize the use of our platform
> Fast and efficient service, guaranteed by experts available 24/7
> Intuitive training and integrated tools for a more effective team
We ensure advanced protection and continuous access, safeguarding the integrity and availability of your data
> ITBX protects your patients' information with top security practices and experts
> Rely on our technology to secure data and focus on your patients
Our technological solutions adapt to your needs and grow with you, enabling limitless scalability
> We guarantee 99.99% uptime with leading providers and expert support
> Customize your platform and focus on your patients' experience
Increasing productivity in the healthcare sector is essential; that's why we provide comprehensive solutions that optimize processes, allowing professionals to focus on what truly matters: patient care
We integrate artificial intelligence and automation into your processes to optimize operational efficiency, improving workflow and ensuring faster, more accurate, and effective actions
We implement intelligent bots to offer seamless self-service, allowing patients to manage their appointments, resolve queries, and expedite key actions autonomously
We connect your IT tools like HIS, ERP, or CRM to create a more efficient patient experience, leveraging all available data to personalize each interaction and optimize the patient journey
We offer a seamlessly orchestrated and personalized experience, ensuring smooth communication and quick access through the patient's preferred channels with relevant and proactive content
Our platform, with a robust and reliable structure, enables the healthcare sector to maximize productivity through remote work. We leverage cloud benefits to ensure secure and efficient access to critical tools from anywhere, guaranteeing that healthcare professionals can focus on delivering quality care without interruptions.
We facilitate remote work in the healthcare sector with technology that ensures efficient collaboration from anywhere
Leverage our cloud-based technology solutions for flexible, agile, and scalable infrastructure
With these features, we have designed service experience structures that can handle large volumes of users with the best metrics in the market
Immediately reduce patient wait times by managing large volumes of requests through the most effective and automated channel, leading to increased operational productivity
Eliminate difficulties in accessing timely appointment management, providing patients with easy and straightforward access through any channel to schedule their consultations quickly and effectively
Positively and immediately impact the service perception of patients of all generations, reducing potential complaints stemming from dissatisfaction. Implement processes that ensure an excellent experience for both patients and staff
Prevent the loss of available appointments by integrating processes that maximize scheduling and confirmation efficiency, ensuring every available slot is utilized to its fullest
